Privacy policy

This privacy policy sets out how Hearing Birdsong uses and protects any information that you provide when you use https://beta.hearingbirdsong.com.

Hearing Birdsong is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this product, then you can be assured that it will only be used in accordance with this privacy statement.

Hearing Birdsong may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14/6/2022.

How we use cookies

Cookies allow web applications to record activity. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your anonymous use.

Analytics

We use Google Analytics to identify how this product performs. This helps us analyse data about traffic and improve our product in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. This analytics cookie in no way gives us access to your computer or any personal information about you.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What we collect

Within Hearing Birdsong, we may provide you the opportunity of submitting feedback about your experience. We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to your experience
  • Information that you choose to provide

We require this information to better understand your needs and provide you with an improved service.

Internal record keeping

  • We may use the information you provide to improve our products and services
  • We may periodically send promotional emails about news, new products, campaigns, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.
  • We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our product, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@hearingbirdsong.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Kennedy Woods, Unit 3.2, Yellow Stairs, Bussey Building, Peckham, London SE15 3SN.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.